Shipping policy
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Where We Ship
Epoch Body Jewelry proudly delivers to the following locations:
North America: Canada, USA
Europe: All European countries
South America: Argentina, Brazil, Colombia, Chile, Peru
Asia and Oceania: Australia, New Zealand, Indonesia, Malaysia, Hong Kong, Philippines, Singapore, Vietnam
If your location is not listed, please email us at info@epoch-jewelry.com so we can assist you. Note that local customs and import restrictions may apply to your country.
Shipping Options and Costs
Express shipping choices, along with rates specific to your region, will appear at checkout. For any questions regarding shipping, feel free to contact us at info@epoch-jewelry.com before placing your order, and we’ll be glad to assist.
Order Arrival Times
Orders are generally processed and shipped on the next business day. The estimated delivery times below start from the day your order ships, which is confirmed via a shipping notification email. These timeframes can vary slightly based on customs or courier delays.
CANADA
Orders to Canada are shipped via Canada Post. Expected delivery ranges from 3 to 9 business days, depending on your selected shipping method and location.
USA
Shipments to the U.S. use USPS and generally arrive within 3 to 10 business days. Please be aware that customs procedures can occasionally extend delivery times.
EUROPE
Deliveries to Europe are handled by UPS or Asendia, with estimated arrival times between 5 and 24 business days. Customs processes may add additional time in certain regions.
ARGENTINA & CHILE
We ship to Argentina and Chile using USPS or UPS, with expected delivery between 5 and 24 business days, based on your location and selected shipping option.
BRAZIL
Orders to Brazil are sent via UPS or Asendia, typically arriving within 5 to 23 business days.
PUERTO RICO
Puerto Rico orders are shipped with UPS or USPS, usually arriving in 3 to 5 business days depending on the region.
AUSTRALIA
Shipments to Australia use UPS or Asendia, with an estimated delivery of 5 to 23 business days.
COLOMBIA
UPS or FedEx handles deliveries to Colombia, with arrival times around 7 business days.
HONG KONG
We ship to Hong Kong via UPS or Asendia, with an estimated delivery time of 5 to 23 business days.
Please remember that Epoch Body Jewelry is not liable for any customs or duties charges due upon delivery.
If you have questions about shipping to specific areas or need more information, reach out to info@epoch-jewelry.com. We’re here to help you with any inquiries!
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